Outlook 2013 2016 2019 IMAP: Mail Is Not Populating

Comments · 59 Views

I did see a response from a MS person that said it was working as intended, that it wouldn’t refresh the folder until it was selected.



mailbox not updating on IMAP

Make sure they are the same if you can’t see them look at the number of stars or dots. Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. Doing a send and receive manually or waiting on the scheduled send and receive on the client does not update new mail items.



Additional resources



I checked on web mail here it is.one account is configured on two computers, one is configured with POP & second is IMAP. Missing mail is showing on POP account Pc but not showing on IMAP pc. If I have the inbox selected and I get new mail, I will not see the new mail appear in the inbox automatically during a scheduled send and receive. I use both webmail and Outlook desktop client to access my Gmail. I am normally looking at the All Mail folder on Outlook. Whenever I drag messages from the All Mail folder to the Trash folder on Outlook, these messages remain visible in the All Mail folder Outlook Not Sending or Receiving Email when accessed via webmail.

more stack exchange communities





Maybe some encoding behavior or just a different linefeed or something that has changed over the FixTechGuide Outlook Repair Tutorial years... I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If you can, turn off IMAP, require 2FA, and use the native outlook client. Having the same issue with some of our accounts on IMAP as well.

Chosen solution



I don't see - 'When getting new messages... I checked all 5 of the tabs in this window that expressions is not there. This seems bizarre the email would not populate. The uploading of the old messages to the new account is what caused the problem. I will try the safe starts and experiment with the buttons ans see if it improves.

My accounts in Mail app stopped to sync post update



I am using TB for just three weeks now and I have issues daily FixTechGuide login issue guide when sending mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue. Perhaps something in TB needs to be tweaked. I have no firewall monitors running during the day that would interfere just the vpn. With that said - the "delayed syncing" issue that I am experiencing is happening on Inbox as well as Junk folders.

Delete Confirmation



mailbox not updating on IMAP

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

  • Below are some causes that contribute to the problem.
  • Turn off cache mode, delete or rename the OST file, and then turn cache mode back on.
  • Their webmail works fine, and when this account is added to the Windows Mail app, everything works perfectly.
  • I have an email problem that has been plaguing me for some time now and I have so far been unable to find a resolution.
  • IMAP accounts should update automatically on send/receive.
  • He brings a unique perspective gained from nearly a decade of active participation in various IT forums, blogs, and social media.
  • I can only recive mails but when I delete mails on macbook they are not deleted on iphone.
  • So it must be something in IMAP protocol handling on the old server that makes the iOS Mail app go out of sync or crash the syncing mechanism on the iOS device.
  • But if I leave my email open with the inbox selected, it will not populate any new mail items.


I did see a response from a MS person that said it was working as intended, that it wouldn’t refresh the folder until it was selected. Although that seems like a load of BS, but could just be a con to try to migrate people to exchange at a higher cost. I know that sometimes when doing it, it can take a moment for the rest of the folders to kick back in. Also then you can’t make folders under the Inbox folder, you have to make it in a different folder and drag it out. Mohit is a Microsoft Certified expert for all things Microsoft. He brings a unique perspective gained from nearly a decade of active participation in various IT forums, blogs, and social media.



Looks like at this point there still is not a fix? I am stumped as it the rest of our team. Paying $6 per month vs our current $1.50 per month is a pretty big increase on a yearly basis. We wouldn’t use many of the features included in office 365 to warrant paying the additional cost. Varatex - Outlook in Safe mode did not seem to help.



Everything works great for the most part, except with our IMAP users. IMAP users are not receiving new email into their inboxes unless they either click off of Inbox and back on, or close outlook and reopen. These are the common reasons why the IMAP folder is not syncing.
Comments